Rick Stephens passed away in November, 2012. He had not been able to run his business since 2009 due to a serious illness. You could always depend on Rick - Excellent service and a real people person. He had such a great personality (everyone like Rick) and a top notch talented mechanic who was very knowledgeable in all areas of the plumbing/heating business and more. A man of high integrity. I am sorry to say that his son has not followed in his footsteps. We will miss you Rick Stephens, Sr. - Rest in Peace Buddy!