In response to the review below. Our salon runs by appointment only, therefore we run and work off our appointment book, if someone is late that causes us to be late for the next appointment and so on. If a client is more than 15 minutes late we have the right to reschedule them in order to give adequate time for the service. Offering to not shampoo or style in order to still receive a service is always offered to the client if time allows to do so if they desire. We strive to please all of our clients and deeply apologize for the mishap.

I recently separated from the military and moved to Rockford and was hoping to find a decent salon. Please take into consideration I am not picky because I have had military hair cuts in the past. To begin with, they are never really available for people who actually work through the day. I have been trying to make a appointment and they are not willing to work around a schedule. As well as not working around schedules, I finally made a appointment with them, however when I arrived they said they could not cut my hair with shampoo and styling. That is so unprofessional. Furthermore when I arrived and requested to have my hair shampooed along with my haircut with style, they told me they couldn't do that because they were about to get off at 6 pm. In addition I called ahead of time and told Kayla I was running late because of the snowy weather, and she said it was fine. However when I arrived there with my daughter they said they couldn't do my hair due to their were about to get off shift. I am so irritated with this salon because that is so unprofessional if you are running a new business there should be more flexibility in your schedule. Furthermore when I arrived Trish said she could cut my hair dry without styling, but when I asked if she could cut and someone else could style, she said there is no way because it was about the money. Moreover, I saw Trish go to talk to Kayla about my appointment and I could see through the mirrors she was cussing about me. Like I said I was in the military as Security Forces Police, therefore I have great depth perception along with attention to detail. They both didn't think I saw them cursing around me through the mirrors that are all over, and my 4year old daughter. I am a veteran and believe I should be treated with more respect especially with my daughter along my side. They were rude and unprofessional. Ultimately I will never go to this salon again. I am new to this area and was just looking for a nice professional atmosphere. I do not recommend this salon at all. Please take my review into consideration to whomever it may concern.