Very rude manager, long story short, they ruined my oil filter canister in August, when I went back today they said they couldn't get the canister off, so I would have to go to dealer and get it fixed. After doing some research, I found that other people have had the same problem because the filter cover was over tightened by technicians that didn't know the proper torque to replace the cover. They would not do the oil change and told me I would have to go to the dealer to get it fixed. I am going to do that, then take them the repair bill. I have the receipt from August. The manager is the rudest person I have had the misfortune to deal with in a long time!