I should've followed my instincts based on the initial negative reviews I read about this company beforehand. The first red flag was my inventory list being left with what appeared to be chicken scratch by the on-site rep. Followed by dealing with the regional manager, Lisa Johnson who was by far the worse!!! Rude, abrasive, uncaring, unapologetic, and she gave me the run around for weeks on end. What they neglected to tell me was that my delivery date DID NOT BEGIN until 7-21 BUSINESS DAYS AFTER my arrival. I called every other day for updates and my drop off day changed 4 times. The worse part was they sent an 18 wheeler truck to an area that does not allow parking/ off loading according to the city ordinance. Therefore, I had to pay an additional $350 for them to rent a smaller truck for a one bedroom apartment. Lisa even denied given me the owner's email address so I could report her bad service.

It was a pleasure working with you and your moving team. The movers (Ron, Luis and Steve) were outstanding. They were on time, professional, courteous, and hard working. US-1 Van Lines moving services will be highly recommended to my friends and family. Again, thank you great service from start to finish!

Robert and his crew were on time and were very quick and good at their jobs. All said I am very pleased with the experience and would use them again.

I had these gentlemen, Ben, Meme, Rigo, and Adali move me today and they were very professional, hard working, and took good care of my belongings and my home. I am very pleased with my move today and would call for their services again.