I wish I could give this place zero stars. DO NOT USE THIS COMPANY!! They misdiagnose, and will overcharge you. When I called to ask a question about the diagnosis they gave me that I paid $54.95 for, they refused to help me at all. They would not break down the $400 repair fee they gave me even though there is a spot on their invoice for parts cost and labor cost separate. They also refused to give me a break down of the parts I "needed." Overall, a TERRIBLE company with outrageous prices. STEER CLEAR OF ACTION APPLIANCE INC!!!