If I could give this place 0 stars, I would. They deserve to be put out of business. I would NEVER recommend this salon to anyone who likes to get a decent haircut. I've been growing out my hair for the past 4 years, from chin-length to below-my-bra length. I told the male stylist that cut my hair that I hadn't been to a salon in half a year and I wanted to trim a couple inches and do a bit of layering, but that I like my long hair and that I was getting married in a few months and needed my hair long to put up for the wedding. He interpreted this as me wanting "holiday hair." That should've been my first indication that he was not listening, at all. He proceeded to chop off my hair into layers that were now RIGHT BELOW MY EAR... before I realized that this was ALL my hair in layers and not just the front, it was too late and there was no turning back. I kept telling him that I wanted to keep it long, but he just would not listen at all. In the end, I was close to tears and told him it was too short, and he told me that he gave me MEDIUM LAYERS, not SHORT LAYERS. WTF. My hair is now ruined, and I cannot do the wedding hairstyle that I initially planned. I have never cried over a haircut, but what he did to my hair makes me literally angry everytime I look in the mirror. This guy is the worst stylist I've ever been to, never listened to a word I said, and still managed to keep a goofy grin on his face and looked pleased like this was the best haircut he'd ever given. If you care for your hair, stay far away. This douchebag does not deserve to be called a hair stylist, and this place needs to shut down. They primarily serve Vietnamese customers, and maybe they actually listen to someone who speaks Viet -- but this is the worst haircut I've ever had in my entire life, and I would not recommend this place to my worst enemy.