I will never use or recommend Allstar Moving & Delivery due to Dan's behavior. And if Dan is a professional, he will redirect his energy for developing "a plan of suing me for slander" into potentially rectifying this situation with myself and other potential customers who may come across this review.

I used Allstar Moving & Delivery for my move from Macon, Georgia to Hampton, Georgia in December 2012 and was pleased with the service and pricing. This led me to send an inquiry with Dan Couley (owner) on October 15, 2015 for an upcoming move in Hampton, Georgia on October 31, 2015. I called Dan with details on October 15, 2015 and followed up with an email. Dan verbally guaranteed that he would be able to perform the move for me in Hampton, Georgia and that "I had his word because he was a God-fearing man" (his words not mine). I never received a response to my email, and gave Dan a call the following day, October 16, 2015. Dan said that he received my email and that he was in the middle of a move, but I had no worries and he would still be able to handle my upcoming move.



On October 21, 2015, I finally received an email from Dan stating "thanks for your inquiry, I'm sorry we are completely booked." I was a little dismayed because this contradicted what he verbally stated previously. I immediately called him to see if he confused my moving request for another. Dan told me again that he was completely booked and that he did not appreciate the fact that I told him that "I did not believe my move should take over 4 hours (including travel time)" in the original email that I sent to him on October 15, 2015. Dan felt that this was an example of me telling him how to do his job and he was not going to accept that.



As I mentioned to Dan, my "4 hour time frame" was a personal estimate. If my time estimate was unrealistic, then Dan (as the moving professional), should have advise me (as the customer) otherwise. Dan went on to mention that there were closer movers in McDonough, Stockbridge, and Jonesboro (Georgia) and that I should contact them. Dan is correct with that statement, however I chose to contact him initially for my move because I used him previously and was familiar with his professionalism (or at least I thought). Furthermore, if Dan felt that my move was "out of his area" then he should of told me that when I initially reached out to him on October 15, 2015. (If Dan would have suggested to contact a moving company that was closer, in the beginning, I would have had no problems and would of still considered Dan for any future moves that I may have had.)



During this phone call, I advised Dan that I would be going onto Yelp and Google and reviewing him based on his lack of professionalism (Dan called this a "threat"). Dan then advised that if I give him any negative reviews, that he would contact his lawyers and sue me for slander.



I immediately hung up the phone and was bombarded with text messages from Dan stating:



"Your immaturity is evident and we would never do business with an individual like yourself."

"Your threats of slander will be met with a lawsuit."

"I have your number and email address so my lawyers will find you and you will pay."

"Since you know how long it will take to unload your truck and do what is necessary, do it yourself. You seem to know it all. Good luck!"



Dan also sent me emails essentially expressing these same sentiments.



While Dan never provided me with a written confirmation of acceptance to my moving request (I emailed him twice prior trying to get this to no avail), his lack of professionalism is clearly evident by the rude treatment and harsh comments he spoke, texted, and emailed to me. Moreover, Dan's threat of suing me (a former customer) is ridiculous and intimidating.

The movers were great but the owner Dan is unprofessional, racist, a liar, and a crook. First off he lied and told us he doubled booked our time and date so we had to move at 8am. On the morning of the move the movers didnt show up until 839 because Dan told them not to come until 9. Dan, the owner, quoted us $95 an hour and said we pay for what we used. After only using an hour and 10 mins Dan told his lead mover to charge us for 2hrs. We were then told there is a 2 hour minimum. Dan then got on the phone and argued that we were lying, called me a b***h, called my husband a stupid n****r. One of the movers dropped a large wood dresser on his foot, he broke the dresser and also broke his foot. Dan would not replace our furniture and he told the employee he couldn't go to the urgent care, that he was a lazy n****r and that he needed to walk it off. Eventually Dan stated he would fix the furniture but we were told by the employees that he would only file the insurance claim, keep the money and take the money out of the check of the employee that broke the item. All in all, I would never use this service again and I have reported them to the BBB.

I scheduled a move with Allstar Moving Delivery about the 16th of July 2015 for July 22, 2015 8am. Called them on the 21st and told the owner, named Dan, who I was, and he replied, "Yes sir, we'll be there tomorrow morning 8am sharp."

At 8:20am on the 22nd, I called to find out if they were running behind and Dan then tells me that I'm scheduled for the 23rd. I told him that I had to be out of my house the 22nd and that I confirmed this with him yesterday. He again insisted that I was booked for the 23rd. He told me that he could possibly get someone there between 3&5 but that would be the best he could do. I had to accept it cause at that moment, told Dan he put in a really bad situation. Dan was unapologetic about everything. Luckily I found Ready To Move and they came earlier.

The owner is VERY unprofessional!!! His guys work hard, he yelled at me on the phone after I asked why he was over charging me. I asked him to clam down and TALK to me, said "he don't have time for this" cut the price by 10%and hung up on me... This service is par, he is difficult to schedule with, he doesn't value the customer or his guys (according to his own employes)... Feel really bad for his guys they work hard... Will NEVER use this clown again!

These guys are by far the best movers ive ever had. ive moved over 30 times via military, and once again these guys are amazing.

I called and checked with a man named Danny. He was unprofessional and cussed like a sailor. He prefers cash so he doesnt have to pay taxes. It was unbelievable. Their ad says family friendly and their owner says four letter cuss words. Worst overall company ever.

From the moment I called and talked to Mr. Couey, the service and professionalism were exceptional. The guys arrived at my residence with smiling faces and were pleasant and helpful throughout the entire move. Nothing was damaged and the price was more than reasonable considering the outstanding customer service. I wouln't recommend any other mover in middle georgia.