Dr's Scott and Ann Bradley and their entire staff are caring and compassionate people. They really are "family caring for you and your family's pet". I have been taking "my furry family" to theirs for the past 14 years+ riding on 2 buses. They suggest or recommend - but never push. They have shown gentleness and understanding and compassion at the end. Everyone there at The Ark is friendly and kind. And I've never had a complaint from my cats either! We will always go to The Ark Animal Clinic because they aways - "really care".