My Fiancé purchased my ring from Layne's 8 months ago we had a plan for them to make my ring when it was done it was no where to our liking. The owner and sales people where very rude and complaisant. Not even remembering us when we sat down to talk to them about why it was not what we envisioned. We left with the ring with not wanting to deal with the rudeness I will never advise anyone to go their.