It was my first time to do car service at this place. Actually, my first time to service my own car coz my husband usually does it, so I didn't know what to expect. Lamonte made my experience so nice! He explained every bit to me. I was so impressed. Then I was given a pass for a free wash. I went back yesterday and I couldn't find my pass. I suggested paying out of pocket but the supervisor said it wasn't necessary. He told the crew to go ahead a d wash the car. I have 3 kids so I requested they shouldn't bother with cleaning inside. It was so messy! Oh my goodness!! They decided to and when I looked at the car, I was overwhelmed. Thanks guys. You rock.