as my first time ever needing a dog kennel i chose Graced. I was very pleased with the immediate hospitality i was given upon dropping off my Rott puppy. The prices were unbeatable. I came to find out during my vacation that my puppy got real sick and this kennel took action immediately. taking him to an emergency vet which led to saving his life. He had severe parvo and Coccidiosis. This kennel had to pay 1000.00 upfront in order to even drop him off. Without the quick response and the helpful people my puppy wouldnt have lived. I highly recommend this kennel. I hope to use this kennel in the future!!!