I just completed a survey they sent me in the mail and gave them a perfect score. I feel like I was treated right from the minute I called to make the appointment to the minute I checked out. Dr Broom was very caring and told me I needed an epidural steroid injection and the scheduling girl was able to make that happen in a week. The place is clean and professional and I felt well taken care of. Would definitely recommend Dr Broom if you need a back doctor.