I ordered a book form them over a week before I needed it. It was a book for school and I had to have it. I let the person who ordered it for me know that it was really important I had the book on time. He assured me it would be here before then. It was supposed to be here the Sunday before I needed it. I called them, and they said that the order had been canceled by their vendor the day that I ordered it. They did not call me and let me know that it was cancelled. Now I am stuck on a Sunday, the day before I need to have this book and no way of getting it. The customer service person I talked to was of no help and was not taking any responsibility for not informing me that their vendor had canceled this order! I WILL NEVER BUY FROM THEM AGAIN!