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- HoursCLOSED NOW
- Regular Hours:
Mon - Tue Wed Thu - Fri Sat Sun Closed - Phone:
Main - 502-384-0551
- Address:
- 1219 Dorsey Ln Louisville, KY 40223
- Email:
- Link:
- Category
- Veterinarians
- Services / Products
- Behavior Therapy
- Payment Options
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- Neighborhoods
- East Louisville, Lyndon
Contact Info
Reviews
I called after 10 PM with an emergency..I got the voice mail that said text and someone would get back with me, so I did. NO ONE EVER GOT BACK WITH ME! Now I have a dead pet..I called the next day to see what happened, if they received my text, ECT...I was told by the receptionist that they would get back with me..NO ONE EVER GOT BACK WITH ME! So I call the next day, day 2, only to be told that is basically my fault that my pet died because I didnt specify if I was a client, which I am. I live over an hour away and was willing to drive my pet there in order to save it. I was told that they get so many texts that this is just how they do things at that office. They could of asked me if I was a client but instead they let an animal die by assuming I wasn't. The woman on the phone was cold and acted as if my pet wasn't an important issue. That I basically was "over reacting to the situation." Never in my life have I ever heard of a vet clinic doing this! I even tried calling local vets, even they called back saying they couldnt help and suggested places to call. I will be looking for a new vet clinic to take my exotics to from now on! I will be letting everyone I know and those I don't what happened and how I was made to feel. DONT OFFER EMERGENCY SERVICES IF YOU DONT WANT TO FOLLOW THROUGH WITH THEM! RIP Arthur...we will miss you and love you always.....
Dr. Jewell is extremely knowledgeable about exotic pets and takes wonderful care of our bunny rabbits. Thank, you, Dr. Jewell!
Dr. Jewell is an excellent vet. She and her staff have always taken good care of our rabbits and have been good to us.
Dr. Jewell and her staff provide excellent and compassionate care. She has extensive knowledge and training in treating exotics, and has given my rabbits wonderful care for 10+ years now.