I had heard good things about this stylist and decided to make an appointment.



Once I made the appointment, I called a few days prior to confirm the appointment and services I would be receiving.



I made these confirmation calls on a Friday and Saturday...days I would expect most stylists would be working, but there was no answer.



After repeated attempts to reach the stylists to confirm, none of my calls were answered and none of them were returned.



I began to think that maybe the stylist forgot the appointment or perhaps she would not be there when I arrived.



Because of this, I planned to call about an hour before the appointment on the day of the appointment. I did this, but still no answer and no call back? She was totally unresponsive.



Since I was coming a relatively long distance, I wanted to touch base with her before I came by as to avoid a wasted trip and I wasn't sure if she would be at the shop since she never answered her phone.



I decided to take a chance and go to her shop anyway.



Admittedly, I was late getting to the shop, but this was because I had to pull over to keep trying to reach her on the phone before arriving and she wasn't picking up. Had she answered an hour before I called, I would have been on time, but she didn't.



When I arrived at the shop, the stylist was rude and had forgotten my appointment. This was just as I had expected.



Her behavior was a complete turn-off.



It was one thing to fail to answer a business line and to forget my appointment, but it was quite another thing to be rude about it. How unprofessional...



Based on my experience, I felt it could only go downhill from there and I decided not to go through with the appointment.



I don't know about you guys, but I like a beautician who I can talk to so that I can let them know what I want. If I can't get what I want when it comes to my hair, them it's just not worth it.