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Wheelchair accessiblePhotos and Videos
Your Hometown Service Station.
- HoursOPEN NOW
- Regular Hours:
Mon - Sun - Phone:
Main - 702-564-5695
- Address:
- 432 South Boulder Highway Henderson, NV 89015
- Email:
- Link:
https://www.linkedin.com/company/autotalk-comhttps://www.youtube.com/user/AutoTalknet- Categories
- Automobile Parts & Supplies, Auto Repair & Service
- Services / Products
- Propane, Free Tow With Repair, Complete Auto Repair, Brake Adjustments, Auto Maintenance, Mobile Brake Repair, Free Towing With Repair, Certified, Fuel System Repair, Brake Line Repair, Disc Brake Repair, Brake Shoe Bonding, Brake Repair, Oil Changes, Tires
- Payment Options
- Brands
- 76
- Neighborhoods
- Henderson, Townsite
- Languages
- Spanish
- Accreditation
Certified
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
General Info
Auto repair in Henderson Nevada
Contact Info
Reviews
The business changed service price quoted for an oil change after placing vehicle on oil change rack. I phoned Mr. D's at about 11:00 am on 12/21/18. I asked if they performed oil changes for customers that brought their own oil and filter. I was told they did. I told them I had a 2015 F250 diesel pickup. They said it would cost $22.95. I asked how long the wait was and was told approx. 30 min. I arrived at the business 10 min later and talked to the person I had called on the phone. I believe his name is Dave. He wrote down the information about my truck and took my keys. He said they had a vehicle on the rack in front of me. I waited aprox. 40 mins and was then approached by an older employee. He told me he had my pick up on the rack but he noticed it was a diesel engine. He said the cost was $59.95. I told him that was not what I was told and I told him I was quoted $22.95. He said that he did not quote the order that it must have been "Dave". I told him I was not paying almost $60 dollars and I was supplying my own oil. He said the "book" said it was a 1.8 hour estimate for an oil change. He emphasized that the truck was already on the rack. I told him get my truck off the rack and out of his shop. Dave was no where to be found. I was quite agitated and very pointedly told them they were using deceptive business practices and that they were liars. I did not mince any words. I explained to the person on the phone what type, year, engine I had when I called. I explained what type, engine and where oil and filter I had were located in the truck when "Dave" wrote up the work order. This business deliberately tried to change the price charging double what was quoted. Also, please note, I drove about a mile north on Boulder Highway to national auto service and they changed the oil for $25
nice people BUT I no longer trust them. Just had 90k service for 2007 Jeep. Paid about same as local dealer so prices are within $20. But they did not perform all services called for. The fluids were not changed/flushed for the radiator, transfer case and differentials and who knows what else not done Jim k
Nice people, BUT, just had 90k service done on 2007 Jeep. Paid about $20 more than local dealer, this was ok except they did not do all the service req'd. They failed to change fluids/flush the radiator, transfer case and differentials.
I dropped the jeep off 8am as scheduled, after 3 hours I called Dave for estimated time to P/up. He said he would call back but never did. After another 3hr I called back told 30 min.
Finally got car at 4pm and job NOT done
Great customer service and honest mechanics! So glad to have a good car guy I can bring my car to when it needs attention.
The staff was fast and friendly. I had my brakes done and the job was done in about an hour. only bad thing was all the employees smoking outside next to the bench for the waiting area