Buchtel Motors
1230 S Pearl St, Denver, CO 80210
303-733-4030
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6860 E Colfax Ave, Denver, CO 80220
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04/30/11
Provided by DexKnowsHaving been a customer of Buchtel Motors for close to thirty years, I can attest to the fact that I have something that most people do not. A reliable, trustworthy mechanic that not only knows what they are doing, but are honest and fair. Even with brand new vehicles under warranty, I wouldn't let anyone touch my vehicles except Buchtel Motors. I heed their advice to keep my vehicles well maintained and consequently have never broken down on the side of the road. Buchtel gives me the best value for my dollar. Their employees care about making sure the job is done right the first time. If there is ever a problem, Buchtel makes it right. My thanks go out to the very skilled employees of Buchtel Motors. All of the folks that I have referred to Buchtel, have thanked me profusely.
11/11/10
Provided by DexKnowsBuchtel has been working on my car 2 years. In the first year they put in a new radiator and 3 water pumps? This year he put in another radiator. Less than 2 years… The last time my car was in I asked him to please check the block to see if it was cracked as the car continued to overheat after the 2nd radiator. He said it was not cracked. I had another mechanic look at it last week…..cracked block, water in the oil……I could have sold the car for around $1200.00…..I sold it for $200.00. The last time my car was there for repair my locked car was stolen from his lot. He then charged me $746.00 to repair the damage from the theft. He over charged me for the parts to re-key my car. He charged me full price and refused to take any responsibility. This week he charged my debt card for additional work without my permission….I think he likes to take advantage of women who come in alone………Never ever take you car to this guy!
11/11/10
Provided by YP.comBuchtel has been working on my car 2 years. In the first year they put in a new radiator and 3 water pumps? This year he put in another radiator. The last time my car was in I asked him to please check the block to see if it was cracked as the car continued to overheat after the 2nd radiator. He said it was not cracked. I had another mechanic look at it last week…..cracked block, water in the oil……I could have sold the car for around $1200.00…..I sold it for $200.00. The last time my car was there for repair my locked car was stolen from his lot. He then charged me $746.00 to repair the damage from the theft. He charged me full price and refused to take any responsibility. This week he charged my debt card for additional work without my permission….I have been ripped off!
This is an excerpt from a letter from AAA regarding this customer’s complaint. On 11/11/2010 I received a complaint via email from Carole S. about Buchtel Motors. On 11/15/10 at 8:31 AM, I sent Carole a message via email to give me a telephone call because the questions that I had about her complaint would be easily resolved with verbal communication. It is now 11/22/10 and I still have yet to hear from Carole S. In order to complete the investigation, I took into account only the facts that I have found, documentation that has been produced, invoices that have been supplied and both verbal and written statements. Since the original complaint from Carole on 11/11/10, I was able to investigate her allegations about Buchtel Motors and I found out that her accusations do not hold any credibility. In conclusion, I cannot discredit the explanation from Buchtel Motors in a written statement and from the documentation from the invoices produced for this investigation. Carole S. has not contacted me in order to resolve the complaints that she emailed me therefore Buchtel Motors cannot be held liable for any of Carole S.s’ allegations. According to the Colorado Motor Vehicle Repair Act and the regulations of AAA Colorado, Buchtel Motors has operated within the guidelines and no liability will be granted for this matter. DJ Brakel AAA Colorado AAR/AAB Field Representative
- General Info
- Since 1984, Buchtel Motors has been providing dependable automotive repairs and competitively priced tires to customers.
- Extra Phones
Fax: 303-733-1720
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Categories
- Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Clutches, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Tire Recap, Retread & Repair, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive
- Payment Options
- Brands
- curt
- Neighborhoods
- South Denver, Old South Pearl, Platt Park
- AKA
Buchtel Motors Automotive Service
- Other Link
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
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