I thought the office was very nice and clean. The front desk staff was very friendly and helpful. The doctor came in spent a ton of time with our new puppy giving us great advice. He provided multiple services, gave us tons of product but only charged us for the flea medication which was great because that stuff is expensive. He didn't have to give us anything for free because all the other stuff was needed but he did and it was much appreciated. I didn't feel like he was trying to rake us over the coals he even made suggestions on our puppy's flea medication based on the safety of our 2 year old. I felt great about making this our new vet!