Great food, but had a horrible customer service experience. Owners weren’t willing to listen to reason. Ended up calling corporate and they apologized profusely for how we were treated. Would definitely visit the Chattanooga location, but the Athens location needs to learn basic customer service before we return.

To add: The server tried to overcharge, I have photos of receipts proving they never tried to rectify the situation until after we were threatened by the owners who weren't even present. (They yelled at us for ruining their night over the phone.) In the end, they took the upcharges off without a word. We spoke to corporate the next day, and they confirmed we shouldn't have been upcharged in the first place. Still awaiting an apology for the lack of basic customer service and threatening to arrest a family in front of their 2 and 4 year old kids.

We had no problem paying for what we ordered how we ordered it. We never asked for discounts even though we were celebrating two birthdays on the day of and had a veteran who would have been eligible for a military discount.

Amazing fried chicken! Takes a while to serve up, as it's freshly cooked, but worth the wait! Great place with some character.